Ayushman Card Helpline Number

The Ayushman Bharat Yojana or the Pradhan Mantri Jan Arogya Yojana (PMJAY) is a scheme that provides accessible and affordable healthcare to millions of Indians. As an important scheme that provides benefits to the underprivileged Indians, the Ayushman Bharat offers a dedicated helpline service to help beneficiaries with any issue or problem they face.

Many beneficiaries face trouble when trying to understand the eligibility, when going through the registration process, and to access the services offered under the scheme. The Ayushman card helpline number is there to help them through every step of the process, ensuring that deserving beneficiaries get the healthcare and support they require. Thereby helping families across India to get better health facilities.

Table of Contents:

• ⇾ Ayushman Card Helpline Services
• ⇾ Ayushman Card Helpline Email
• ⇾ Ayushman Card Helpline Through Website
• ⇾ Ayushman Card Main Office Address
• ⇾ Ayushman Card Helpline Through Ayushman Mitras
• ⇾ Ayushman Card Grievance Redressal
• ⇾ Reasons To Call Ayushman Card Helpline Number
• ⇾ Frequently Asked Questions

Ayushman Card Helpline Services

The Ayushman card helpline is a dedicated support system that is designed to help beneficiaries of the PMJAY with any queries or problems they face. The Ayushman helpline offers several ways to contact them to get solutions to your problems, these are:

Online Services

• Through the PMJAY website.
• By Installing the Ayushman App on your phone.
• By sending an email to the Ayushman Bharat support team.

Offline Services

• By calling the 24/7 toll-free helpline numbers.
• By going to the nearest Common Service Centres (CSC).
• By directly visiting an empaneled hospital for better assistance.

Ayushman Card Email Helpline

The Ayushman card helpline offers a convenient way to resolve any queries or issues you may be having simply by sending an email. The email helpline allows you to express your problems in detail along with comprehensive documentation. Helping The PMJAY representatives to provide you quick solutions without the need for you to call or physically visit the centres. By using the helpline email service, you will get timely responses and organised assistance. Thereby, making the process of accessing healthcare services easier and more efficient.

The email address for you to contact Ayushman card helpline is: abdm@nha.gov.in.

Contact Ayushman Card Support on Online Portal

PMJAY offers an easy and efficient way for you to get help when required through the website. It offers a user-friendly interface where you can voice out your queries and get your issues resolved by customer care representatives. Given below are the steps you can follow to contact customer service through the official website:

Step 1: Visit the Ayushman Bharat Digital Mission website - https://abdm.gov.in/

Step 2: Click on ‘Support’ under which you can select ‘Contact Us’.

Step 3: Enter your name, email address, mobile number, your message and solve the captcha then enter it in the given box then click on ‘Submit’.

Step 4: Once you have submitted, a representative will get back to you as soon as possible.

Ayushman Card Helpline Centres

Ayushman card helpline centres which are commonly known as Common Service Centre (CSC) offer important assistance to beneficiaries of the scheme. Helping the deserving beneficiaries access and manage their health care benefits. These CSCs are located in urban and rural areas, making it easy for beneficiaries to get quick assistance when needed with regards to any Ayushman Card-related issues. CSCs offer a wide range of services, including registration, verification, Ayushman card activation and grievance resolution. Here are the steps you can follow to get help from CSCs:

• Step 1: Find a CSC that is near to your location, you can also look for the nearest CSC through the official CSC website: csc.gov.in
• Step 2: Visit the centre and let the representative know about your problems or queries.
• Step 3: Provide them with all the necessary information the representative may need.
• Step 4: The operator will then assist you with the problem and try to provide a solution to you.

Ayushman Card Main Office Address

If you would like to receive direct assistance or want to meet the representatives in person, you can visit the Ayushman card main office. You can also opt to send a post or letter to the main office detailing the issue that you are facing, or any problem to receive quick solutions. The main office is located at a convenient and accessible location in New Delhi, providing you with comprehensive support:

Ayushman Bharat Yojana Main Office: 9th Floor, Tower-I, Jeevan Bharati Building, Connaught Place, New Delhi - 110001

Ayushman Card Helpline Through Ayushman Mitras

The Ayushman Mitras are dedicated representatives that are often stationed at empaneled hospitals to provide information and support to beneficiaries with regards to the scheme. Whether you need help with eligibility criteria, benefits, resolving issues or the process of availing healthcare services, Ayushman Mitras are there to help you.

You can reach out to Ayushman Mitras at empaneled hospitals or health care centres or you can contact them through the 24/7 toll-free Ayushman card helpline number 14477 or 1800-11-4477.

Ayushman Card Grievance Redressal

The Ayushman Bharat Digital Mission (ABDM) Grievance Redressal System is an online system that can address and resolve complaints from various beneficiaries of the Ayushman Bharat Digital Mission. This system ensures that grievances are lodged and addressed efficiently within a predefined time frame.

The features of the grievance redressal system is as follows:

1. 24x7 Accessibility: You can submit your complaints anytime and from anywhere, ensuring you get continuous support and accessibility.
2. Multiple Submission Modes: Your complaints can be submitted through various channels, including post/letter, call centres, and the dedicated online grievance portal.
3. OTP Verification: The system allows you to securely submit your grievances through OTP (One-Time Password) verification. Thereby, adding an extra layer of security to the process.
4. Grievance Tracking: Each grievance is assigned a unique ABDM tracking number, allowing you to track the status of your complaint using the tracking number, email address, or mobile number.
5. Current Status Viewing: You can also easily view the current status of your grievance or complaint through the portal, providing transparency and clarity throughout the resolution process.

Reasons to Call Ayushman Card Helpline Number

There can be several reasons why you would need to call Ayushman Card Helpline Number, some of these are:

1. Card Registration Issues: If you are having difficulty in registering for the Ayushman card you can call the helpline to get step-by-step guidance on the registration process and resolve any issues encountered.
2. Eligibility Confirmation: To ensure that you are on the PMJAY Ayushman Bharat beneficiary list, you can contact the helpline to check your eligibility status and get assistance in verifying the necessary documents.
3. Lost or Misplaced Card and Replacement: If you have lost your Ayushman card, the helpline can assist you in blocking the old card and issuing a new one.
4. Card Activation Problems: When facing issues while activating your Ayushman card, you can contact customer care representatives or visit CSCs. They can guide you through the activation process or troubleshoot activation issues.
5. Updating Personal Information: Sometimes you may need to update personal details like address, phone number, or other information on your Ayushman card. Call the helpline for instructions on how to update your details accurately.
6. Hospital and Treatment Queries: To know about which hospitals accept the Ayushman card and what treatments are covered, you can contact support. The helpline can provide a list of empanelled hospitals and details about covered treatments.
7. Grievance Redressal: If there is any complaint or grievance regarding the Ayushman Bharat scheme, you can lodge a complaint by contacting support. The helpline can guide you on how to submit a grievance and track its status through the official grievance redressal system.
8. Coverage Limits and Utilisation: To enquire about the remaining coverage limit or how much of the coverage has been used. Contact the helpline and you will get accurate information on your status.
9. Discrepancies in Treatment or Billing: When you encounter discrepancies in the treatment received or billing issues under the scheme. You can contact the helpline, the representatives will help address these discrepancies and ensure that correct billing and treatment protocols are followed.

Check more on the Ayushman Bharat Scheme from the links below: