Buddy Loan Customer Care Number

Buddy Loan is a Digital Fintech Marketplace that facilitates a seamless personal loan journey. We connect you to multiple verified lenders, making it easier for you to secure the funds you need. It’s important to note that Buddy Loan shares only your basic details with lenders. The subsequent steps, including document submission and further proceedings, are conducted on the lender’s website.

For any queries, concerns, general inquiries, or initial assistance regarding Buddy Loan, you can reach our dedicated Customer Care team at:

Email: info@buddyloan.com

Remember, for lender-specific concerns or further proceedings regarding your loan, we recommend reaching out directly to the respective lender using the contact details provided by them.

Buddy Loan Lender Contact Details

Connect directly with the verified lenders in our network to address queries, discuss loan specifics, and have a transparent lending experience.

Buddy Loan Customer Care Grievance Redressal

At Buddy Loan, we are committed to ensure that your experience is as smooth and transparent as possible. As we understand & extend our platform to resolve matters at the earliest, there may be occasions when you have emergency concerns or grievances, and we prioritise them.

To address such matters effectively, we have established a comprehensive Grievance Redressal Mechanism.

Contacting Respective Lenders

For any queries, concerns, or grievances related to your loan application, document submission, or specific loan details, we advise you to contact the respective lender directly. Buddy Loan serves as the connection point, and as such, the lender is better equipped to provide detailed information and assistance related to your specific loan.

Grievance Redressal Levels

First Level: Buddy Loan Customer Care
Contact Buddy Loan Customer Care For Grievances of any kind concerning both general and lender-specific. Our dedicated team will work diligently to address and resolve your concerns promptly.

You can reach out via email: info@buddyloan.com

Second Level: Lender’s Customer Care
If your concern is not resolved at the initial level, lenders typically provide multiple levels of escalation. We encourage you to refer to the respectivelender’s grievance redressal process for further assistance.

Third Level: Escalation to Higher Authorities
Some lenders offer an escalation process to higher authorities within their organisation. This ensures that complex issues are addressed with most priority.

Note that for more specific information on how to escalate your concern with a particular lender, please go through the respective lender’s official website or contact their customer care.